Terms of service
Last Updated: July 22, 2026
Welcome to Suzynmom.com. By visiting our website, browsing our fashion collections, or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing from us.
1. About Suzynmom
Suzynmom is an online retail store serving customers within the United States.
By accessing our website, you confirm that you will use it only for lawful purposes and in accordance with these Terms and all applicable local, state, and federal laws.
2. Orders and Payment
When placing an order through our website, you agree to provide complete, accurate, and current information.
The following terms apply to all purchases:
- Full payment is required before an order can be processed.
- All transactions are completed through secure third-party payment providers.
- Prices displayed on our website are in U.S. Dollars (USD) unless otherwise stated.
- Product prices, promotions, and availability may change without prior notice.
- All orders are subject to payment verification and product availability.
Suzynmom reserves the right to refuse, cancel, or limit any order if fraud is suspected, payment cannot be verified, inventory is unavailable, or incorrect information has been provided.
3. Shipping and Delivery
We currently ship only within the United States.
Our estimated fulfillment schedule is:
- Order Processing: 1–2 business days
- Shipping Transit: 3–5 business days
- Estimated Total Delivery: 4–7 business days from the date the order is placed
- Shipping Cost: Free Standard Shipping on all eligible orders
Delivery estimates are provided for convenience and are not guaranteed. Unexpected delays may occur due to weather, transportation issues, carrier operations, holidays, or other circumstances beyond our control.
Customers are responsible for ensuring that their shipping address and contact information are accurate before completing checkout.
For additional information, please review our Shipping Policy.
4. Returns and Refunds
Eligible products may be returned within 30 days of delivery in accordance with our Return & Refund Policy.
To qualify for a return:
- The item must be unused and in its original condition.
- Original packaging, tags, accessories, and included materials must be returned.
- Return authorization must be obtained before shipping the item back.
Return shipping costs for change-of-mind purchases are the customer's responsibility.
If an item arrives damaged, defective, or incorrect due to our error, Suzynmom will arrange an appropriate resolution in accordance with our Return & Refund Policy.
Approved refunds are generally issued to the original payment method within 7 business days after the returned item has been received and inspected.
Please refer to our Return & Refund Policy for complete details.
5. Order Cancellations
Orders may be cancelled within 24 hours of purchase provided processing has not yet begun.
Once an order has entered processing or has been shipped, cancellation requests may no longer be possible. In these situations, the order will be subject to our Return & Refund Policy after delivery.
6. Product Information
We strive to present accurate descriptions, specifications, images, and pricing for every product offered on our website.
However:
- Product colors may vary slightly due to screen settings and lighting.
- Measurements may include minor manufacturing tolerances.
- Product specifications, availability, and pricing may change without prior notice.
- Packaging may occasionally differ from product images while the product itself remains substantially the same.
Customers are encouraged to carefully review product information before completing a purchase.
7. Intellectual Property
All content available on the Suzynmom website, including but not limited to text, graphics, logos, icons, images, product descriptions, website design, and other materials, is owned by Suzynmom or its licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without our prior written permission.
8. Limitation of Liability
To the maximum extent permitted by law, Suzynmom shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability relating to any order or product shall not exceed the amount paid for the applicable purchase.
Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.
9. Changes to These Terms
We may revise these Terms of Service at any time to reflect changes in our business operations, legal obligations, or website functionality.
Any revisions will become effective immediately upon publication on this page. Continued use of our website after changes are posted constitutes acceptance of the updated Terms.
10. Contact Information
If you have any questions regarding these Terms of Service, please contact us.
Suzynmom
Business Address:
4031 S Ellesford Ave
West Covina, CA 91792
United States
Phone:
+1 (626) 509-0611
Email:
sales@suzynmom.com
Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (PST)
By accessing or using the Suzynmom website, you acknowledge that you have read, understood, and agreed to these Terms of Service.