FAQs

Frequently Asked Questions

How long does shipping take?

Orders are usually processed within 1–2 business days. Delivery time depends on your location and may take 5–8 business days.

Do you offer tracking?

Yes. Once your order is shipped, you will receive tracking information when available.

What is your return window?

You may request a return within 30 days of receiving your order.

What condition must returned items be in?

Items should be unused, unworn, and returned in original packaging with tags attached.

How long do refunds take?

Approved refunds are usually processed within 5–7 business days after the return is approved.

What should I do if I receive the wrong item?

Please contact us within 7 days of delivery with your order number and photos of the item.

How can I contact customer support?

Email us at sales@suzynmom.com and include your order details.